AXON RACING - PERFORMANCE UPGRADES
Get support for your Axon product
THE RULES - PLEASE READ
We are passionate about helping all of our customers and will do anything we can to ensure they have a good experience with their Axon products. We operate the following rules for every customer and we will not deviate from them.
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1) We will not tolerate any swearing, threats to us or any of our staff, or attempts to blackmail, or coerce us into doing something we do not want to do. Any aggressive behaviour will result in the call being terminated immediately.
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2) Please be patient. We check our emails several times a day and generally answer any queries well within 24 hours during week days (at weekends please allow us a little more time) but we cannot respond to issues immediately.
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3) Please come to us first to help you with your issues rather than going to a Facebook group. It will be much quicker to get your issues fixed if you don't spend 3 days posting on various social media before you come to us.
OUR TECHNICAL SUPPORT IS BASED IN EUROPE
Our tech support staff are mainly based in Europe and therefore we generally work in this time zone. We also have support in Australia and the USA, so we will have support slots in the evening / early morning to help customers that are in opposing time zones. When you book your calls please be aware of the time zone you are booking under. The times quoted are NOT USA based time zones.